Many hospital team members work in a toxic environment. In this presentation, I talk about how to recognize a toxic environment, what type of effects a toxic environment has on team members, and what both team members and leaders can do to help change them. I also discuss what things can lead to a toxic environment and how each person can influence the toxicity and make it better.

Is your practice culture suffering, and you don’t know why? Is gaslighting happening within your practice setting you and your team up for failure? We will talk about how different gaslighting behaviors can create toxicity in the workplace. No matter how much you pay your team members, they won’t stick around with a toxic culture.

Awareness of distress among healthcare professionals and efforts to improve their wellbeing have evolved significantly over the last several years. This awareness has been amplified by the COVID-19 pandemic and greater acknowledgement that employee wellbeing is influenced not just by individual factors, but also the workplace environment. The development of efforts to support healthcare professional mental health and wellbeing has evolved through several phases with increasing focus on employee recruitment and retention and creating workplaces that help support and maintain “lives worth living.”

This presentation focuses on the drama that we self-create by making things up in our mind or making assumptions about why/what others are doing.  Many times, people worry about things that have not happened by reacting to them like they did.  This cause’s undue stress on team members and in many cases can cause a large amount of drama in the hospital.  This presentation helps people understand why we “make stuff up in our minds” and how we can stop doing it.

This session will look at very common team and client experiences in the practice that often lead to conflict, miscommunication, or a negative emotional environment. We’ve all been there, you walk in the door, and you can feel the vibe in the practice, and It’s not good. Or the vibe changes when YOU walk in, and you don’t know why. It’s time for a truth bomb for you when dealing with team members

You and your team have experienced and overcome a lot in the past 2 years. Acknowledge and celebrate your accomplishments! Now, let’s set our sights on cultivating an innovative, healthy veterinary team. Let’s fully define and maintain a healthy work environment. Using the concepts outlined in the award-winning book 5 Dysfunctions of a Team your team can tap into foundational richness.

*Symposium Day 2 is a 5 part (1 hour each) workshop – To obtain CE, you must attend all 5 parts